Ram & Low - Advocates & Solicitors
  • HOME
  • OUR TEAM
  • PRACTICE AREAS
  • ARTICLES & EVENTS
  • CONTACT US

Privacy Notice

Personal Data Notice

At Messrs Ram & Low, we are committed to safeguarding the privacy and security of your personal data. This Personal Data Notice explains how we collect, use, process, store, protect, disclose and retain your personal data in accordance with applicable laws, including the Personal Data Protection Act 2010 ("PDPA").
This Notice also outlines your rights in relation to your personal data and how you may contact us regarding any enquiries or requests.

Collection of Personal Data
We may collect your personal data through various means, including but not limited to:
  • meetings, consultations and interviews;
  • telephone conversations and correspondence;
  • emails and other electronic communications;
  • legal documents, court filings, agreements and related documentation;
  • information provided by you, your authorised representatives or third parties acting on your behalf.

The personal data collected may include information necessary for us to provide legal services and fulfil our professional obligations.

Purpose of Processing
Your personal data may be collected, used and processed for purposes including, but not limited to:
  • providing legal advice and professional services for which we have been engaged;
  • preparing legal documents, correspondence and court filings;
  • communicating with you and persons authorised by you;
  • complying with applicable laws, regulations, professional obligations and court requirements;
  • maintaining our administrative, accounting, billing and record-keeping functions;
  • managing risk, resolving disputes and protecting our legal rights; and
  • any other purpose that is directly related or incidental to the above.

Your consent to the processing of your personal data for the purposes stated above is necessary. Without such consent, we may be unable to provide or continue providing our legal services effectively. Your consent may be expressed directly or implied through your engagement with us and your continued dealings with our firm.

Processing of Personal Data
Your personal data may be processed electronically, digitally and in physical form. We adopt reasonable measures to ensure that only the personal data necessary for the relevant purpose is collected and processed.


Disclosure of Personal Data
Your personal data will be treated as confidential. However, where necessary for the purposes stated above, we may disclose your personal data to:
  • our partners, lawyers, pupil-in-chambers, consultants, employees, interns and authorised personnel;
  • courts, tribunals, arbitrators, regulatory authorities and government agencies;
  • opposing parties, their legal representatives and professional advisers where required in connection with legal proceedings or transactions;
  • service providers and third-party vendors engaged to support our business operations, including IT service providers, document management providers and administrative service providers;
  • auditors, accountants, insurers, financial institutions and other professional advisers;
  • any person or authority where disclosure is required by law, court order or regulatory requirement; and
  • any other party where disclosure is reasonably necessary for the provision of our legal services.

We implement appropriate technical, administrative and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction. While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, resolve disputes, or enforce our legal rights. When your personal data is no longer required, it will be securely destroyed or anonymised in accordance with our internal policies and applicable laws.

Your Rights
Subject to the PDPA and applicable laws, you have the right to:
  • request access to your personal data held by us;
  • request correction of inaccurate, incomplete or outdated personal data;
  • withdraw your consent to the processing of your personal data where permitted by law;
  • request the deletion, anonymisation or restriction of your personal data where applicable; and
  • object to the processing of your personal data on legitimate grounds.

Contact Us
Should you have any enquiries regarding this Personal Data Notice or wish to exercise any of your rights relating to your personal data, please contact us at:

Messrs Ram & Low
Email: office@ramandlow.com

Changes to this Notice
We may amend or update this Personal Data Notice from time to time to reflect changes in legal, regulatory or operational requirements. Any revised version will be published on our website and will take effect upon publication.

Last Updated: June 2026


RAM & LOW
​Advocates & Solicitors

© 2017 - 2026 All Rights Reserved
Site powered by Weebly. Managed by Exabytes.my - Malaysia
  • HOME
  • OUR TEAM
  • PRACTICE AREAS
  • ARTICLES & EVENTS
  • CONTACT US